Partner Policy

1.Registration and Verification

• Registration data must conform to a valid national identity card (KTP).
• Each KTP may be associated with only one partner account.
• The payout account must be held in the same name as that appearing on the KTP.
• We reserve the right to reject registration, request additional information, or revoke approval where data is inconsistent.

2.Partner Code and Referral Link

• Each partner shall be issued one partner code and one referral link.
• A referral link shall be recorded on the visitor's device for 730 days from the time it is clicked.
• Where a buyer enters a partner code at checkout, that partner code shall take precedence over a referral link.
• A partner code and referral link apply only to new customers, meaning buyers whose email address, mobile phone number, and MT5 account number have never been recorded against a settled payment with Phoenix Scalper.
• A discount derived from a partner code applies only once, namely to the new customer's first payment.

3.Client Attribution

• A new customer shall be attributed to a partner from the date their first payment is settled, and such attribution shall be permanent.
• A client may not be transferred to another partner. Any other partner code entered by a client shall be rejected.
• A client wishing to join through a different partner must create a new account using an email address, mobile phone number, and MT5 account number that differ from those previously used, and must make a new purchase.
• A customer who has previously made a payment without a partner shall not subsequently be attributed to any partner.

4.Commission

• A commission of 15% shall be calculated on the price actually paid by the client after all deductions.
• Commission applies to first purchases, renewals, additional licences, and package upgrades made by attributed clients.
• Free trials shall not generate commission.
• The commission rate may be changed upon prior notice and shall not apply retroactively.

5.Holding Period and Payout

• Each commission is subject to a holding period of 7 days from the date the client's payment is settled.
• Payouts shall be processed automatically on the 1st and 15th of each month for commissions that have passed the holding period.
• A balance below Rp 100.000 shall be carried forward to the next payout schedule and shall not lapse.
• Payouts shall be transferred to the registered account. We may withhold taxes in accordance with applicable tax regulations.

6.Cancellation and Commission Adjustment

• A commission shall be cancelled in the event of a refund, chargeback, or invalid transaction.
• Where such a commission has already been paid out, its amount shall be deducted from the next payout.
• A partner shall be obliged to return any commission relating to a transaction that is refunded or charged back, including after ceasing to be a partner.
• Each cancellation or deduction shall be accompanied by a recorded reason, which is visible in the partner dashboard.

7.Prohibited Conduct

• Using one's own partner code for personal purchases. Such purchases shall not generate commission and shall not receive any partner code discount.
• Using false data or creating more than one partner account.
• Making misleading claims, such as guaranteed profits, risk-free trading, or presenting falsified trading results.
• Sending spam or promotional material without the recipient's consent.
• Placing paid advertisements using the Phoenix Scalper brand name or the names of our products as keywords.
• Representing oneself as an official party, customer service representative, or employee of Phoenix Scalper.

8.Suspension and Termination

• Any breach of this Policy may result in the suspension of the partner account and the cancellation of any commission not yet paid out.
• Clients of a suspended partner, or of a partner who has ceased to be a partner, shall become direct customers of ours and may not be transferred to another partner.
• A partner may terminate their participation at any time. Commissions that have passed the holding period shall remain payable, unless a breach has occurred.

9.Data and Privacy

• KTP data shall be stored securely and used solely for verification purposes.
• Client data displayed to partners shall be masked in order to protect privacy.
• The handling of data shall be governed by our Privacy Policy.

10.Changes to this Policy

We may amend this Policy at any time. Any changes shall be published on this page and shall take effect from the date of the update.

11.Contact

Enquiries regarding the Partner Program may be sent to supportphoenixscalper@gmail.com.